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NOTE: See a POOL GREEN - Contact here to get rid of it!

Report a pool violation as soon as possible if:

  • There is a house, occupied or unoccupied, with a pool or spa that has not been properly maintained. This can result in green or black water that may breed mosquitoes.
  • There are any slats broken or missing from a fence surrounding a pool or a spa. This also includes both vacant and occupied houses.
  • If a house or property has any type of outside above-ground pool or spa that is not enclosed by a secure fence.

  • To report a violation submit the complaint online or call (832) 393-5100
    Report the following:

  • Correct address of the property. We need an accurate address to initiate an investigation.
  • Brief description of the conditions. This includes the color and clarity of pool water, fence conditions and any information you believe to be pertinent to our investigation.
  • Your contact information is optional, but frequently, additional information may be needed.

Contact Us:

Houston Department of Health and Human Services
Bureau of Consumer Health Services
8000 N. Stadium Dr., 2nd Floor
Houston, TX 77054
Phone: 832-393-5100
Fax: 832-393-5208
Or to submit a Complaint Online